Client

The client is a leading supplier of fluid management solutions. The client makes innovative products in the plumbing industry for more than half a century. The client has presence in over 90 countries.

Objective

The client emphasizes on quality assurance in its product line. This requires the client to keep educating the employees in new engineering solutions. This was done using manual processes using Excel worksheets and emails.

The client required a ‘Training website’ that would be role based, where employees could enroll themselves into the required courses. The courses would have specific number of seats. The employees would be able to view the course description, duration, location, the trainer’s contact details and the available seats for the course.

In addition, the client also needed a portal that would track the time taken by employees on support /engineering activities.

The client needed a solution that integrates the following:

• Training website
• Different user roles
• Time Entry for engineering/support activities
• Automation of the workflow
• Support and Maintenance

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