Automated process of fetching and storing customer information for a leading Bank

Global Bank


The client is a well-known and prestigious bank across the globe. The client has operations in many countries worldwide. The client has around 48 million customers and is doing business in various fields like moving, lending, investing and protecting money for their customers and clients worldwide. The client is a leader in ATM and innovative mobile phone payments services. They offer a broad range of financial products and services including current accounts, savings accounts and general insurance.


The bank’s previous process for Fund Transfer, Bank Guarantees, Letter of Credit, etc., required its clients to download a PDF document, print it, fill in the details and then either submit the document in the branch or fax the PDF document.

The bank’s employee would then manually fill in these details in their core application which is Oracle Flexcube. This manual process was time consuming and prone to errors.

The client wanted to automate this process. To overcome the manual process, the client required a SMART PDF form that would be machine readable.The client required a solution that would have:
  • SMART PDFs for various application forms.
  • Validate all the SmartPDF forms and generate 2D barcode data and convert it into CSV format.
  • Automatic Populating of data into respective application within Core Banking Application (Flexcube) using the following two options.

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